Privacy Policy

This Privacy Notice sets forth the information gathering, use, and dissemination practices of NCO Credit Services in connection with the World Wide Web site located at www.ncocreditservices.com (its "website"). This Privacy Notice addresses NCO Credit Services' practices regarding information collected only directly through or from its website - it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from its website, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media.

NCO Credit Services collects, uses, and stores information on the domain you use to access its website, the Internet address of the site from which you linked directly to its website, and the date and time of your visit to its website. This information may be used to measure the number of visitors to the various pages on the NCO Credit Services website, to help make improvements to the information contained on the site, and to better serve site visitors through special marketing and service programs, among others. NCO Credit Services also collects, uses, and stores the e-mail addresses of users that communicate with NCO Credit Services via e-mail, information knowingly provided by website users, and information regarding which website pages users access.

Personal information contained in e-mail sent by individuals may be used by NCO Credit Services to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service NCO Credit Services provides.

NCO Credit Services may share personally identifiable information obtained on its website with any company or marketing group internal to NCO Credit Services or its affiliates. Except as provided below, NCO Credit Services does not share any personally identifiable information obtained on its website with or sell information obtained on this website to any company or marketing group external to NCO Credit Services and its affiliates. NCO Credit Services may, however, share aggregate information with other persons or entities for purposes determined by NCO Credit Services to be appropriate.

NCO Credit Services may disclose identifiable information (i) to another entity with which NCO Credit Services enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (iii) to a third party if determined by NCO Credit Services in its sole judgment that such disclosure is appropriate to protect the life, health, or property of NCO Credit Services or any other person or entity. (The foregoing is not intended to obviate or displace any legal obligations or duties applicable to NCO Credit Services.)

Except as necessary for NCO Credit Services to provide the services, information, or products requested by a website user, or except for the disclosures identified in the preceding paragraph, the user may opt out of having his or her personally identifiable information, which has been voluntarily provided to NCO Credit Services through or from its website, prospectively retained by NCO Credit Services, used by NCO Credit Services for secondary purposes, or disclosed by NCO Credit Services to third parties, by contacting NCO Credit Services via postal mail at the address set out below or at the following e-mail address: marketing@ncocreditservices.com.

While NCO Credit Services may undertake efforts to see that another party to which NCO Credit Services shares personal information is under a contractual obligation to use the personal information solely for the purposes for which the information was disclosed by NCO Credit Services, NCO Credit Services exercises no control over such parties and NCO Credit Services is not responsible for their conduct, actions, omissions, or information handling or dissemination practices.

E-mail posted or sent through this website may not be secure against interception by unauthorized individuals. To protect against interception by unauthorized individuals, we will not respond to e-mail requests concerning accounts placed for collection. Therefore, if you are communicating with NCO Financial Systems, Inc. regarding a debt that has been placed for collection with NCO Credit Services, all correspondence regarding that account should be sent by U.S. Postal Service. Be sure to include your name, your mailing address, the NCO Financial Systems, Inc. account number, creditor name, and creditor account number so that we may process your inquiry and respond promptly. Without complete information, we will be unable to respond to your request. The address for mailing inquiries is:

NCO Financial Systems, Inc.
507 Prudential Road
Horsham, PA 19044

NCO Credit Services has implemented physical, electronic, and procedural security safeguards to protect against the unauthorized release of or access to personal information. Additionally to further safeguard this information, our employees are asked to agree to NCO Credit Services Standards of Conduct and Work Rules as well as Confidentiality Agreements, and are subject to disciplinary action up to and including termination of employment if they fail to follow signed agreements.

NCO Credit Services may change this Privacy Notice at any time. Notice of any new or revised Privacy Notice, as well as the location of the new or revised statement, will be posted on the website for at least 60 days after the change. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Notice since their last visit. Any change to this Privacy Notice shall be effective as to any website user who has visited the website before the change was made.

IMPORTANT PRIVACY CHOICES FOR CONSUMERS

You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below.

We will collect the IP Address for internal security and other proprietary purposes. We will do so even if you have included a Do Not Track request. We do not release this data outside of our corporate environment nor utilize this data other than for internal purposes.

This Privacy Notice applies to the Expert Global Solutions, Inc. and its subsidaries.

YOUR RIGHTS

You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

YOUR CHOICES

Restrict Information Sharing With Companies We Own or Control (Affiliates): Unless you say "No," we may share personal and financial information about you with our affiliated companies.

[ ] NO, please do not share personal and financial information with your affiliated companies.

Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you say "No," we may share personal and financial information about you with outside companies we contract with to provide financial products and services.

[ ] NO, please do not share personal and financial information with outside companies you contract with to provide financial products and services.

TIME SENSITIVE REPLY

You may make your privacy choice(s) at any time. Your choice(s) will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.

To exercise your choices do one of the following:

  • Call us toll free: 800 550 9619
  • Or, you may submit them online (your privacy preferences )
  • Or, you may print, complete and send back this form to us at NCO 507 Prudential Road Horsham PA 19044. (You may want to make a copy for your records.)

 

Last name (please print):________________________________

First name:___________________________________________

Account number:______________________________________

Street address:_______________________________________

City:___________________State:____________ZIP:_________

Mailing Address (if different than the street address):

City:__________________State:_____________ZIP:_________

Signature:_______________________________Date:_________

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